![]() Determine your audience and internal communications channels With ContactMonkey, you can gather feedback more efficiently by collecting employee feedback straight from your employee newsletters. This will help you find out how your internal communications are performing and what additional content employees want to see. Surveys are an effective, direct means of gathering qualitative feedback from your employees. If you don’t feel comfortable doing this on your own in-house, hire a consultant to get fresh eyes on your data. Other important metrics should include employee engagement feedback and eNPS scores-we’ll cover this in more depth in the next step. ![]() Employee engagement data, such as internal email click-through rates and read times are just some of the data points to take into account in your IC audit. The audit will assess and determine how effectively your company engages and communicates with employees. Run an internal communications auditĪn internal communications audit is essential to getting an accurate representation of the present state of your communication practices. Whether you’re starting an internal communications plan from scratch, or already have a basis for your internal communication plan, here are six steps you can take to build a new, better internal communications strategy: 1. This way you’ll be able to select the right internal communications tool to help you improve your overall approach.īook Demo How to Create An Internal Communications Plan in 8 Steps We recommend compiling the specific communication issues your employees face and using that to inform your internal communications plan. Internal communicators have no way of tracking email engagement.International companies struggle to provide internal communications in their employees’ native languages.Employees don’t have a chance to provide feedback or input via internal communications.Email design process is inefficient and takes too much time and effort.Inconsistent communications-email sent at strange hours, mismatched design, too many emails-can greatly reduce email engagement.These are some common communucation issues that you may face: Every business approaches communication differently, and thus has their own set of unique problems to solve. Your internal communications plan should address the many communication-related issues your employees can experience. Internal communication challenges to consider Without an internal communications plan, you won’t have a clear guideline on what you set out to do in the first place. A case study by Standard Chartered Bank reported that bank branches with highly engaged employees attained a 16% increase in profit margin growth when compared with those branches experiencing low levels of employee engagement.Culture IQ reports that companies with engaged employees perform 200% better than those without.According to Gallup, businesses with highly engaged teams experience a 20% increase in productivity.Here are some stats that support having an internal communications plan: With a communication plan, you’re more likely to be able to hone in on areas of strength or weakness. Why Have an Internal Communications Plan? ![]() Think of your employees just like you think of your customers-they’re just internal.
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